Fast Shipping
Within the contiguous U.S.
$5.99 standard shipping is available after any discounts have been applied. This offer also applies to APO/FPO addresses.
Same-day shipping is typically available for orders placed before 1:00 p.m. (ET) Monday through Friday. Orders placed after 1:00 p.m. (ET) Monday through Friday will typically ship the next business day. Orders placed on weekends or holidays will typically ship the next business day.
Delivery options are determined by your shipping zip code and delivery times are calculated during checkout. We use FedEx, UPS, USPS along with several select regional carriers to provide the fastest, most economical service.
Outside the contiguous U.S.
Standard Shipping to Alaska, Hawaii, Puerto Rico, U.S. Territories and Canada is just $9.99.
Refund Policy
If an item is missing, damaged or you are not satisfied with it, please contact us via email to request a refund within 30 days of your purchase. For refunds of damaged products, a photo is required; please reach out to us before discarding the damaged product.
Payment Methods
All shopdees.com transactions are shown and made in USD (U.S. dollars).
Accepted forms of payment currently include:
Credit cards associated with Visa, MasterCard, American Express, Discover,
Debit cards associated with Visa or MasterCard
PayPal where available Square where available
Package Loss
Please be aware that it can happen. Delivery time frames are estimates only and do not take into account weekends, holidays, or processing and packing times (please allow 12-24 hours for packing). must report it as lost to us within 30 days of date of purchase. Please contact us by email to discuss your options.
Fraud
Don’t even think about it. Our fraud team will catch you, and we will prosecute you to the fullest extent of the law. shopdees.com actively prosecutes fraudulent behavior at every opportunity. If you feel that your account has been inaccurately marked as fraudulent, please contact us immediately and we’ll work quickly to sort it out.
Address Errors
We cannot change your delivery address after an order has been submitted. We work directly with our shippers to help resolve address issues where possible, but we cannot be held responsible for any delays, fees, or other delivery issues if your address was incorrectly entered at checkout. If such an error causes an order to be rejected, lost, or destroyed, we cannot issue a refund or replacement of any kind. If the error causes the order to be sent back to us, you may be responsible for return shipping fees, and we’ll only be able to refund you for the cost of merchandise. If the return delivery cost is greater than the value of the merchandise, shopdees.com will inform the carrier to abandon the package and no refund will be issued.
Customer Refusal
We are not able to offer refunds on products that are refused for any reason. In addition, if shopdees.com is billed for the cost of the return shipment due to your refusal, you may be responsible for that cost, too.
Disclaimer
shopdees.com cannot be held responsible for any laws or regulations that result in Customs applying additional cost to your order, whether tax or duties, nor any related seized products or delivery delays. However, the vast majority of international shipments do not experience problems or delays, and our customers are very rarely assessed additional fees. In the event additional fees are assessed to your order, your local Customs authority will contact you directly. By ordering from shopdees.com, you agree to the policies stated above. shopdees.com reserves the right to change these policies at any time, and we also retain the right to refuse service to any customer at our sole discretion.